American Craft Kitchen & Bar: A Chicago Hotel Restaurant Worth Visiting

This is a solid hotel lobby restaurant in Chicago. They have a nice breakfast buffet with all of the standard choices. Not Vegas-like, but adequate in terms of size, quality and selection. Not often you see that much fresh lox on display. They offer both the buffet and regular waiter service during the morning rush. They serve a conventional lunch and dinner, as well and I had a good Chicago dog and fries on my last day. Pricey, but on par for downtown hotels.

This restaurant at the Hyatt Regency is comparable to the restaurants at their properties in other cities in terms of quality, selection, service, and pricing. Hotel restaurants generally are not that good and are merely useful for the convenience of being right there. Hyatt's breakfast buffet is pricey, ranging from $25-35 at various locations. The selection is also similar, proteins (eggs, bacon, sausage, omelettes, etc.), pancakes, French toast, waffles, oatmeal, cereals, muffins, Danish, all the usual breakfast fare in one spot plus a variety of fruits and berries that are usually pretty fresh, etc. The scrambled eggs were a little sub par at this location, but the sausage (chicken & pork) and bacon were cooked well. Not sure what brand they used (Community???) but their coffee was very good and the OJ seemed fresh squeezed (included in buffet price). Our server was an older Indian man and he gave us really excellent service better than other Hyatt properties we have visited. As other reviewers have reported, there are skylights above the noisy restaurant that are peasant. The hotel and restaurant are upscale and so it is a nice dining experience. Other reviewers report their lunch and dinner are not great and as there are better restaurants within walking distance, but only 1 really good breakfast place (Eggy), then we would recommend only eating here for the breakfast buffet or for necessary travel convenience for lunch or dinner. Overall, we would come back for breakfast when not too rushed to go elsewhere for a better value and quality of food, but you can't beat the buffet selection.

Amazing breakfast buffet selection. So many delicious things to choose from, including an omelette station. Some of the best salmon I've had, and their bakery items (bagels, croissants, muffins) were so fresh. The servers are very attentive and make sure you've got all your condiments, and water and coffee refilled. Andre was our server a couple days and he's just the nicest! Even though it's auto gratuity (just 15%), they still went above and beyond. All their fruits, hot food trays, and beverages were organised nicely. Every day they have fresh juices, like carrot & ginger, or kale, apple & celery. It also has nice lighting and they have a lot of seating so we were able to get in and eat right away. It's a very good price for what you get.

Yes, it's inside the Hyatt Regency Chicago, but the food is delicious. I ate breakfast several times, going with the A LA MEXICANA Skillet, and lunch daily due to a hotel discount on the food, trying the pulled pork sandwich, the pimento cheeseburger, and my absolute favorite, the 2 massive Chicago Dogs. Service was excellent, we would ask to be seated in Lucy's section if she was working. An absolutely wonderful and enjoyable lady! The restaurant is open air inside the atrium of the building, so depending on where you sit, the people watching experience is a lot of fun.

Stopped by during our stay at Hyatt regency. Salmon Caesar was delicious. Service was fast and I enjoyed the ample sunlight.

I was in Chicago for a conference and since this restaurant was in house, I went there alot. My friend got the Mediterranean bowl and she was really happy about it. I think she appreciated the naan the most. She also had a side order of fries. I ordered the Chicken and Waffles and the Turkey Melt. The turkey melt was tasty. It came with a side of fries and the fries here were super good to me. The waffle was exactly how I like it; crispy on the outside and soft on the inside. The chicken was chicken strips so heads up if you aren't feeling that. I can do without the syrup though. It wasn't good in my opinion. I think the portion sizes were good too, although I wasn't able to eat all of any dishes I ordered. The portions weren't overly large. Drinks: They have Pepsi products here. I was able to get grapefruit juice which isn't offered most places I eat at home. It was really good so check that out. They had a variety of drinks. You can also order from the bar to your table. The service was really great every time I went. They were attentive and friendly. I only tip 20 percent when it was really good, I normally tip 15. I tipped 20 percent 2/3 times I ate here. It was super busy for lunch time probably because of the conference. Breakfast was a little bit less busy. But keep in mind that this is inside of the hotel so people who are staying here would probably be the ones eating here. If it's busy, it's probably cause some event is happening. This place was convenient which is why I chose to eat here. The service was great but I know I can get more flavorful food elsewhere. It wasn't bad but I would try other places next time.